Changing things happens in the opposite direction

Bringing about needed change requires a clear understanding of the desired outcome (the destination), the behaviors that need to change in order to achieve it, and the engagement of the sources of influence that result in the desired behaviors.

The way you change the world using this model is from right to left. That’s right, the best leaders tackle influence challenges in the opposite direction from how the world typically operates. They use three skills that build on each other to move from right to left:

  1. First, focus on results. Great leaders are better at articulating what they want to achieve and how they will measure it.
  2. Second, identify a small handful of vital behaviors. These are the specific behavioral changes needed to disproportionately improve results.
  3. Third, engage all six sources of influence to support your vital behaviors.[1]

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#change-management #leadership

See also:


  1. Crucial Influence – Grenny, et al. (2023), ch. 2, § “How the World Works, and How to Change It.” ↩︎