Crucial Influence – Grenny, et al. (2023)

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title: Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change
authors: Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
year: 2023
publisher: McGraw Hill
URL:

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Results are produced by vital behaviors 16
Changing things happens in the opposite direction 14
Influencing behavior engages six sources of influence 12
Leadership is intentional influence 10
Deliberate practice is focused, at the edge, with feedback 9
Overcome loss aversion with hands-on experience 9
Practice one or two specific skills 9
Influence focuses on results 8
One or two high leverage behaviors produce maximum change 7
Practice skills at the edge of ability 7
Practice with immediate feedback and coaching 7
Bright spots show positive deviance 6
Change efforts are undermined by three measurement mistakes 6
Theory of influence asks why and how 5
Deliberate practice matters more than time on the job 4