Finding the bright spots clones what is already working

In order to identify the vital behaviors that produce desired results, one must shift from a problem orientation to a solution orientation.

To pursue bright spots is to ask the question “What’s working, and how can we do more of it?” Sounds simple, doesn’t it? Yet, in the real world, this obvious question is almost never asked. Instead, the question we ask is more problem focused: “What’s broken, and how do we fix it?”^[1]

This requires overcoming the tendency to focus on the negative—even though the semantic range of the lexicon of one’s own language may predispose it.

#change-management

Directing the Rider:

• Find the Bright Spots
• Script the Critical Moves
• Point to the Destination