Tweaking the environment changes behavior

Shaping behavior toward a desired result can be helped “tweaking the environment”—“making the right behaviors a little bit easier and the wrong behaviors a little bit harder.”^[1] It presents this challenge:

Is it possible to design an environment in which undesired behaviors—whether yours or your colleagues’—are made not only harder but impossible?^[2]

#change-management

Shaping the Path:

• Tweak the Environment
• Build Habits
• Rally the Herd